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Terms of use


Terms of use

HuntBot.ai service

Effective date: 26 February 2025.

1. General Provisions

These Terms of Use (hereinafter referred to as the «Terms») govern the relationship between by sole trader Liudmyla Oleksiivna Derevianko (RNTRP 3498110382, location address: Upon request; hereinafter — the «Company», «we») and the person using the HuntBot.ai service (hereinafter — the «User», «you»).

HuntBot.ai is an AI-powered SaaS service for automated message processing from popular messengers (Telegram, Viber, WhatsApp and others) and via chat widgets embedded in the User's websites. The service operates under the Applic brand (https://applic.com.ua/).

By registering, accessing or using the HuntBot.ai service, the User confirms that they have read these Terms, understand their content and agree to comply with them. If the User does not agree with any provision of these Terms, they must cease using the service.

2. Definition of terms

  • Service — the HuntBot.ai software product, provided via web interface and API.
  • Account means the User's personal account within the Service.
  • Content means any data, messages, files or materials coming through integrated channels.
  • AI provider — third-party suppliers of artificial intelligence technology (OpenAI, Google Gemini, etc.) engaged by the Company to process messages.
  • Tariff plan — a package of services chosen by the User with corresponding limits and capabilities.

3. Registration and account

3.1. To use the Service, you must register and create an Account. When registering, you must provide accurate and up-to-date information.

3.2. The User is solely responsible for maintaining the confidentiality of their login and password, as well as for all activities carried out under their Account.

3.3. In the event of unauthorised access to the Account, the User shall immediately notify the Company at: info@applic.com.ua.

3.4. The Company reserves the right to refuse registration or to block an Account without giving reasons in the event of a breach of these Terms and Conditions or of statutory requirements.

4. Procedure for rendering services

4.1. The Company provides the Service on an «as is» basis in accordance with the selected Tariff Plan. The list of features and limits is determined by the chosen tariff.

4.2. The Company reserves the right to modify, supplement or restrict the functionality of the Service, in particular for maintenance or updates, giving prior notice to the User where possible.

4.3. The Service integrates with messengers (Telegram, Viber, WhatsApp, and others) and supports the placement of chat widgets on the User's websites. The Company is not liable for changes in messenger APIs or technical limitations of third-party platforms that may affect the functionality of the Service.

4.4. To process messages, the Service uses AI providers (OpenAI, Google Gemini and others). Data is transmitted to AI providers solely to the extent necessary to provide the service.

5. Payment and tariffs

5.1. Up-to-date information on tariffs and the cost of services is published on the HuntBot.ai website. The Company reserves the right to change tariffs with prior notice to the User.

5.2. Payment shall be made in the manner and within the timeframes specified in the chosen Tariff Plan. All amounts are stated exclusive of VAT, unless otherwise indicated.

5.3. In the event of a payment delay, the Company reserves the right to suspend the provision of services until the debt is settled.

5.4. Refunds are made in accordance with the terms of the specific Tariff Plan or by separate agreement with the Company.

6. Rights and obligations of the parties

6.1. The user must:

  • use the Service only for lawful purposes and in accordance with these Terms;
  • not to take any actions that could disrupt the operation of the Service or cause harm to other Users;
  • comply with the terms of use of messengers and other platforms with which the Service is integrated;
  • not to disclose access to the Account to third parties without the written consent of the Company;
  • to keep contact and payment information up to date.

6.2. The Company shall:

  • ensure the operation of the Service in accordance with the selected Tariff Plan;
  • maintain the confidentiality of the User's data in accordance with the Privacy Policy;
  • notify the User of material changes to the Terms or the functionality of the Service;
  • provide technical support within the chosen Tariff Plan.

7. Prohibited actions

By using the Service, the User undertakes not to carry out the following actions:

  • send spam, phishing or malicious messages via integrated channels;
  • attempt to gain unauthorised access to the Company's or other Users' systems;
  • reverse engineer, decompile or otherwise attempt to derive the source code of the Service;
  • use the Service to distribute illegal content or content that violates the rights of third parties;
  • resell or transfer the rights to use the Service without the Company's written consent;
  • overload the Service's infrastructure beyond the technical limits of the pricing plan (DDoS, scraping, etc.).

8. Processing of personal data

8.1. The Company processes the personal data of Users and end clients who interact via connected messengers or chat widgets on the User's website, in accordance with the Privacy Policy (https://applic.com.ua/privacy-policy/) and the Data Processing Terms (https://applic.com.ua/obrobka-danyh/).

8.2. The Company acts as a Data Processor, whereas the User—the owner of the connected communication channels—is the Data Controller in respect of the personal data of their clients.

8.3. The Company does not sell personal data and does not use it for third-party marketing purposes. Data is transferred to AI providers exclusively for processing specific requests.

8.4. The User shall ensure the presence of all necessary legal grounds for the transfer of their clients' personal data to the Service, including relevant consents or notices.

9. Intellectual property

9.1. All rights to the Service, including the program code, design, trademarks and the HuntBot.ai and Applic brand, belong to the Company and are protected by the legislation of Ukraine.

9.2. The Company grants the User a non-exclusive, non-transferable licence to use the Service in accordance with the terms of the chosen tariff. This licence does not grant any ownership rights in the Service or any part thereof.

9.3. Content entered by the User via the Service remains the property of the User or their clients. The Company does not claim ownership rights to such Content.

10. Limitation of liability

10.1. The Company shall not be liable for any direct or indirect losses, including loss of profit, data or goodwill, arising from the use of or inability to use the Service.

10.2. The Company shall not be liable for the acts or omissions of third parties, in particular Telegram, Viber, WhatsApp, OpenAI, Google or other providers whose services are integrated into the Service.

10.3. The Company's maximum aggregate liability to the User under any claim shall not exceed the amount paid by the User for the last three (3) months of using the Service.

10.4. The Company does not guarantee uninterrupted 24/7 operation of the Service, but uses reasonable endeavours to ensure high availability.

11. Suspension and termination of access

11.1. The Company has the right to suspend or terminate the User's access to the Service in the event of: breach of these Terms; non-payment for services; receipt of justified complaints regarding abuse; or requests from law enforcement agencies.

11.2. The User may at any time cancel the Service by disabling the integrations and sending a corresponding request to info@applic.com.ua.

11.3. Following the termination of access, the User's data is retained for no more than 30 days, after which it is automatically deleted in accordance with the Data Processing Terms.

12. Changes to the Terms of Use

12.1. The Company reserves the right to unilaterally amend these Terms. The Company shall notify the User of any material changes by email or via the Service interface at least 14 calendar days before they take effect.

12.2. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms. If the User does not agree with the changes, they have the right to terminate the agreement before they take effect.

13. Applicable law and dispute resolution

13.1. These Terms shall be governed by and construed in accordance with the laws of Ukraine.

13.2. Any disputes arising in connection with these Terms shall be resolved through negotiations. If an agreement cannot be reached, they shall be resolved in the appropriate court at the location of the Company in accordance with the current legislation of Ukraine.

14. Contact information

For any questions regarding these Terms or the operation of the Service, please contact:

  • Company: APPLIC LLC«
  • Address: Upon request
  • Email: info@applic.com.ua
  • Telephone: +380 (73) 880 70 78
  • Website: https://applic.com.ua/
  • Privacy policy: https://applic.com.ua/privacy-policy/

These Terms are a public offer and come into effect from the moment the User registers in the Service.